NHTSA Complaint #11286279 — 2020 JEEP GLADIATOR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11286279
Vehicle 2020 JEEP GLADIATOR
Component STEERING
Date of Incident
Date Filed
Mileage 25 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THE JEEP WANDERS AT HIGHWAY SPEEDS WITHOUT MOVING THE STEERING WHEEL. I HAVE TO CONSTANTLY MAKE CORRECTIONS JUST TO STAY IN MY LANE AND OUT OF OTHER LANES OF TRAFFIC. SEEMS SUPER SQUIRRELY WHEN THERE ARE HIGHER WINDS. ALSO, THERE SEEMS TO BE A LOT OF PLAY IN THE STEERING WHEEL MEANING THAT I CAN TURN THE WHEEL AN INCH/INCH AND A HALF AND THE TRUCK WILL NOT RESPOND WHILE DRIVING AT SAY 45MPH. NOT A VERY FUN DRIVING EXPERIENCE ESPECIALLY ON LONGER TRIPS. WIFE REFUSES TO DRIVE IT. I'VE HEARD OF OTHER PEOPLE HAVING THE SAME PROBLEMS AND COMPLAINING TO DEALERSHIPS, BUT DEALERSHIPS SAY, "IT'S A JEEP AND IT'S SUPPOSED TO DRIVE THIS WAY." VERY UNSAFE AND IT'LL BE A SHAME WHEN PEOPLE START DYING FROM THIS ISSUE BECAUSE FCA DIDN'T WANT TO FIX THIS.

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