NHTSA Complaint #11283190 — 2013 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11283190
Vehicle	2013 FORD C-MAX
Component	STEERING
Date of Incident	November 15, 2019
Date Filed	December 1, 2019
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON MY 2013 CMAX ENERGI OVER THE LAST SEVERAL MONTHS, POWER STEERING INTERMITTENTLY STOPS WORKING, WHICH MAKES HIT HARD TO TURN THE STEERING WHEEL. "POWER STEERING REQUIRES SERVICE" WARNING COMES ON. IT GENERLLY OCCURS JUST AFTER STARTING THE CAR. AFTER RE-STARTING SEVERAL TIMES, POWER STEERING WILL TYPICALLY KICK BACK IN. DEALER INDICATED NEED TO REPLACE STEERING COLUMN. PARTS COST IS AROUND $2000 AND LABOR $1000.

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