NHTSA Complaint #11283118 — 2002 TOYOTA TUNDRA

FRAME IS SEVERELY RUSTED AND CALLED ABOUT A PREVIOUS RECALL TO REPLACE THE FRAME BUT THEY TOLD ME THAT I HAD JUST MISSED IT AND THE RECALL HAD ENDED? I TOLD THEM THAT I HAD THE TRUCK AT THE TIME OF THE RECALL BUT WAS NEVER NOTIFIED OF THE RECALL. I HAD RECEIVED OTHER PROMOTIONS ABOUT NEW VEHICLE DISCOUNTS FOR TOYOTA OWNERS, BUT NEVER ABOUT ANY RECALL ON THE TRUCK AT ALL? NOW THE FRAME IS RUSTED EVEN WORSE BUT I HAVE TO CONTINUE TO DRIVE THE TRUCK BECAUSE I CANNOT AFFORD ANOTHER VEHICLE AT THIS TIME! THE OTHER DAY I PULLED INTO MY DRIVEWAY AND NOTICED THE VEHICLE MAKING A NOISE AND WHEN I LOOKED UNDER THE VEHICLE, THE FUEL TANK STRAP HAD RUSTED AND FELL APART AND THE FUEL TANK WAS HANGING DOWN. I HAD TO TAKE A RATCHET STRAP AND STRAP THE FUEL TANK BACK UP TO THE FRAME BECAUSE I HAVE TO HAVE THE TRUCK TO DRIVE TO WORK. I LOOK NOW AND THERE IS A RECALL ABOUT THE CORROSION ON THE FUEL TANK STRAPS AND ON THE SPARE TIRE CARRIER AND SUCH AND YET AGAIN I WAS NOT NOTIFIED ABOUT THE RECALL. HAD THE FUEL TANK NOT FELL OUT ON ME AND THEN ME LOOK ON YOUR SITE TO FIND OUT ABOUT IT, I WOULD AGAIN NOT HAVE KNOWN THERE EVEN WAS A RECALL UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT IT ! I NEED TO KNOW WHAT CAN BE DONE ABOUT GETTING TOYOTA TO HONOR THE FRAME REPLACEMENT RECALL ON MY TRUCK THAT I WAS NEVER NOTIFIED ABOUT EVEN THOUGH I KNOW THAT THEY KNEW I OWNED IT BECAUSE OF THE OTHER MAIL THEY HAD SENT ME ABOUT NEW VEHICLE OFFERS FOR CURRENT TOYOTA OWNERS? ANY AND ALL HELP APPRECIATED AS I CANNOT AFFORD TO BUY ANOTHER TRUCK HAVING SO MUCH MONEY IN THIS ONE THAT IS EVENTUALLY GOING TO BREAK IN HALF AS I DRIVE IT DOWN THE ROAD WHICH IS NOT SAFE FOR ME OR ANYONE ELSE ON THE ROAD AROUND ME. I LIVE IN KENTUCKY WHERE IS ONE OF THE PRIMARY AREAS FOR SALT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR