NHTSA Complaint #11282982 — 2018 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11282982
Vehicle	2018 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	November 29, 2019
Date Filed	November 30, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE VEHICLE AT ANY KNOWN TIME GOES INTO THE PARKING BRAKE MODE AND STALLS! THE DEALERSHIP DOES NOT RECOGNIZE THE PROBLEM AND TWICE WE WERE ADVISED TO CHANGE THE OIL? THE OIL CHANGES WHICH SHOULD NOT EVEN BE ENTERTAINED HAS ALWAYS BEEN KEPT UP TO DATE. MY QUESTION SHOULD WE CHANGE THE OIL BEFORE OR AFTER THE SEVERITY OF THE ACCIDENT THAT CAN OCCUR DUE TO THIS MALFUNCTION. AND WHY IS THIS NOT A RECALL THERE ARE SO MANY COMPLAINTS ONLINE PEOPLE EXPERIENCING SAME PROBLEM.ARE YOU WAITING TILL SOMEONE DIES BEFORE DOING SOMETHING ABOUT IT? THAT WOULD SURELY SORE SALES? NOT UNDERSTANDING HOW THIS IS GOING ON SO LONG.IT HAS OCCURRED ON THREE INCIDENTS NOW HIGHWAY AND SIDE STREET , IT SHOULD NOT MATTER IT IS EXTREMELY DANGEROUS!

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