NHTSA Complaint #11282537 — 2008 FORD ESCAPE

CAME OUT OF PET SMART STARTED MY CAR WENT TO BACK UP AND HAD NO POWER STREEING. CHECKED UNDER THE HOOD AND FOUND NO POWER STREEING PUMP OR NO BELT. CALLED MY MECHANIC, HAD TO DRIVE 3.5 MILES WITH NO POWER STREEING, DIAGNOSE THE SENSOR. MECHANIC PUT THE SENSOR AND THE STREEING TURN TO THE RIGHT. MEANING THE STREEING NEEDS TO BE CHANGE AND THE ONLY WAY TO FIND THAT OUT IS TO PERFORMED THE STEPS. THAT SENIOR COST $219.00 WHICH IS USELESS IF IT TURNS TO THE RIGHT. LUCKILY THE MECHANIC SAID GET ONE FROM THE SALVAGE YARD. THAT COST WAS $299.00 FOR THE COMPLETE STEERING. THE CHARGE FOR THE LABOR WAS $450.00. THIS SHOULD OF BEEN RECALLED BECAUSE THE POWER STEERING SENSOR SO I HOPE THIS WILL BE INCLUDED IN THE RECALL FOR POWER STREERING. THE VEHICLE WAS STATIONARY.