NHTSA Complaint #11282455 — 2014 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND PULLED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS RESTARTED, THE CONTACT HEARD A REVVING SOUND COMING FROM THE VEHICLE AND IT BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE POWER REDUCED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. AFTER PULLING OVER TO THE SIDE OF THE ROAD, THE CONTACT TURNED THE VEHICLE BACK OFF AND WAITED A FEW MINUTES BEFORE THEY WERE ABLE TO TURN THE VEHICLE BACK ON WITH NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED A TOTAL OF FOUR TIMES. DURING THE FOURTH FAILURE, THE SERVICE STABILITRAK INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.