NHTSA Complaint #11282227 — 2016 RAM 2500 STEERING

Complaint Details

ODI Number	11282227
Vehicle	2016 RAM 2500
Component	STEERING
Date of Incident	January 25, 2019
Date Filed	November 25, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I AM THE OWNER OF A 2016 RAM 2500 WITHTHE DRAG LINK RECALL. THE PROPOSED FIX TO THE DRAG LINK DOES NOT CORRECT THE ISSUE. WHLE IT PROVIDES A WORK AROUND, THERE ARE COMPLIANTS THAT EVEN AFTER THE PARTS ARE WELDED OWNERS EXPERIENCE THIS ISSUE. THIS SHOULD BE FURTHER INVESTIGATED AND THE ROOT CAUSE WHICH IS DEFECTIVE PARTS SHOULD BE REPLACED AND NOT SIMPLY WELDED. I HAVE CONTACTED CHRYSLER SEVERAL TIMES IN AN ATTEMPT TO GET THE PARTS REPLACE BUT THEY HAVE INDICATED THEY WILL NOT COMPLY WITH MY REQUEST. I WOULD LIKE TO KNOW HOW THIS "FIX" IS ACCEPTABLE BY NHSTA TO MAKE IT SAFER AND ACCEPTABLE. NHTSA CAMPAIGN NUMBER: 19V021000

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