NHTSA Complaint #11282144 — 2012 FORD ESCAPE

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE CONTACTS HUSBAND WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY WITH FORCE AND THE BRAKE PEDAL WAS DEPRESSED IN THE ATTEMPT TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE VEHICLE DID A ONE EIGHTY DEGREE TURN AND CRASHED INTO A PARKED VEHICLE IN THEIR DRIVEWAY WHERE THE VEHICLE CAME TO A STOP. THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE DRIVER SUSTAINED SHOULDER INJURIES AND WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. DURING THOSE FAILURES, THE CONTACT SUSTAINED INJURIES TO THE NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT WAS CONCERNED DUE TO THEIR GRANDDAUGHTER BEING IN THE VEHICLE OFTEN TIMES AND THERE WOULD BE SEVERE INJURIES IF THE FAILURE WERE TO OCCUR WHILE SHE WAS IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.