NHTSA Complaint #11281828 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE FUEL PUMP AND REGULATOR FAILED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM DENCHEL FORD HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838, (855) 878-9342) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOUR TIMES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE VIN WAS INVALID.