NHTSA Complaint #11281698 — 2018 FORD F-150

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11281698
Vehicle 2018 FORD F-150
Component SEATS
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

DRIVER SEAT BACK SOMETIMES FALLS BACK INTO REAR SEAT AREA CAUSING DRIVER TO LOOSE STEERING CONTROL WHILE DRIVING. I HAVE REMEDIED THIS BY HOLDING STEERING WHEEL FIRMLY AT ALL TIMES. THE TRUCK IS JUST 2 YEARS OLD BUT MILEAGE EXCEEDS WARRANTY COVERAGE. I HAVE DROVE EXCLUSIVELY FROM NEW TO NOW AT 40,000 MILES AND MY WEIGHT IS 227LBS AND 6 FOOT TALL. THE SEAT BACK FAILS AT RANDOM TIMES. PARKING LOT OR 70MPH INTERSTATE ROAD. THE SEAT BELT WHICH WORKS PROPERLY WILL COMPOUND PROBLEM BY HOLDING YOU FROM PULLING BACK UP TO STEERING / DRIVING POSITION IF YOU APPLY BRAKES AT INSTANT OF SEAT FALLING BACK! AT ABOUT 20,000 MILES I FELT AND DID HEAR A SPRING BREAK IN LOWER CUSHION SEAT. I PURCHASED A CUSHION AT THAT TIME TO REMEDY THAT WEAK SEAT PROBLEM. THIS IS THE XLT MODEL VERY DISAPPOINTED IN QUALITY OF 39,000 DOLLAR TRUCK THAT NOW HAS SAFETY ISSUE FROM CHEAP SEAT BACK FAILURE.

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