NHTSA Complaint #11281659 — 2017 CHEVROLET TRAX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11281659
Vehicle	2017 CHEVROLET TRAX
Component	ENGINE
Date of Incident	November 16, 2019
Date Filed	November 21, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I HAVE A 2017 CHEVY TRAX WITH A 1.4L TURBO. I HAVE AROUND 82,000 MILES ON IT. LAST WEEK IT STARTED RUNNING ROUGH SO I CHECKED THE OIL AND THERE WAS NONE. AND THEN REALIZED THE INTAKE GASKET WAS COMPLETELY SHOT. BROUGHT IT TO THE DEALER AND THEY FOUND THAT CYLINDER 3 RING WAS SHOT. THAT BEING SAID THEY WANTED 2500 FOR A REBUILD AND WHEN I ASKED IF I WOULD GET SOME ASSISTANCE FROM GM IT CAME DOWN TO I WASN'T A LOYAL CUSTOMER THEY WEREN'T GOING TO HELP. JUST BECAUSE ALL SERVICE WASN'T DONE THERE. AND NOW I HAVE A CAR WITH A BAD MOTOR AT 82K MILES. TO ME THAT SEEMS LIKE A A DEFECTIVE RING FROM WHEN THE MOTOR WAS BUILT. THEY SAY NO OF COURSE. I'M VERY IN SATISFIED AND IN AWE ON THIS SITUATION. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM CHEVY AGAIN.

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