NHTSA Complaint #11281498 — 2015 SUBARU FORESTER

ON MONDAY, 11/18/19, I FOUND MY WINDSHIELD HAD A FAIRLY LONG CRACK (ABOUT 9 INCHES) WHICH APPEARED TO BE INTERNAL AT THE TOP OF MY DRIVER SIDE WINDSHIELD. THIS APPARENTLY OCCURRED SOMETIME BETWEEN 11/16 AND 11/18 WHILE MY VEHICLE WAS PARKED IN MY DRIVEWAY NEAR MY HOME. OTHER THAN RAIN, WE HAD NOT HAD ANY SIGNIFICANT WEATHER EVENT THAT MIGHT BE AN EXPLANATION. STRANGELY, THERE DOES NOT APPEAR TO BE ANY VISIBLE OR TACTILE CHIP. EVEN WHEN I SCRAPE MY FINGERNAIL ACROSS THE CRACK, I CAN NOT DETECT ANY DIFFERENCE FROM A SMOOTH WINDSHIELD. THIS MAKES ME BELIEVE IT IS WITHIN THE GLASS ITSELF. I HAD READ ABOUT SUBARO FORESTER RECALLS FOR CRACKING WINDSHIELD AND HAD BEEN RELIEVED TO SEE THAT MY YEAR WAS NOT INCLUDED. THEN A FEW DAYS LATER I FOUND THIS PROBLEM. THIS MAKES ME BELIEVE THE PROBLEM MAY HAVE BEEN LESS FREQUENT WITH MY YEAR, BUT THAT IT SHOULD BE INCLUDED IN THE RECALL SINCE IT SEEMS TO BE A SYSTEMIC PROBLEM. I DO NOT HAVE THE EXPERTISE OR ABILITY TO UPLOAD A PHOTO.