NHTSA Complaint #11451323 — 2015 SUBARU FORESTER
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11451323 |
| Vehicle | 2015 SUBARU FORESTER |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I have a crack running across the bottom of my windshield. I took the car to SafeLite for replacement. They do a pre-service check of the EyeSsight camera system which provides forward collision avoidance and lane departure warning. The scan revealed History Code P00FF and a Current Code B280AA8. The SafeLite technician advised they could not replace the windshield until the codes were removed. Then they could replace the windshield and calibrate the EyeSight system. They also stated I had to go to a dealer code removal. I contacted Brunswick Subaru (dealer where I purchased the vehicle) and they stated they could only calibrate after the windshield was replaced. Another dealer (Ganley Subaru) stated the same thing. PROBLEM - the windshield cannot be replaced with the codes and the dealer cannot remove the codes (by recalibration) until the windshield is replaced. I am left with driving the car with a broken windshield. PLEASE HELP
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