NHTSA Complaint #11281387 — 2015 NISSAN ROGUE

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. WHILE DRIVING 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE ENTIRE FRONT DRIVER'S SIDE WAS DAMAGED. THE CONTACT WAS INJURED AND WAS RUSHED TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED BILLY NAVARRE NISSAN (1700 SIEBARTH DR, LAKE CHARLES, LA 70615, (337) 439-9955) WHERE IT WAS REPAIRED THREE MONTHS LATER. SINCE THE CRASH, THE VEHICLE HAD BEEN BACK TO THE DEALER AT LEAST TEN TIMES. THE TCM IN THE ENGINE, AN ETRC SENSOR IN THE ENGINE, THE BELT PULLEY, THE TRANSMISSION, THE BODY CONTROL MODULE, AND THE TPMF WERE REPLACED. ALL OF THE FAILURES ORIGINATED FROM THE ENGINE. THE CONTINUOUSLY VARIABLE TRANSMISSION WAS REPLACED AND RECALIBRATED, THERE WAS A LOOSE PIN IN THE POWER RELAY BOX, AND TWO SENSORS HAD TO BE CHANGED, INCLUDING THE 02 SENSOR. IN ADDITION, THE GEARS DID NOT SHIFT FLUIDLY AND THE TRANSBODY SENSOR NEEDED TO BE CHANGED. THE MOST RECENT FAILURE WAS THE VEHICLE SPUTTERING AND THE TRANSMISSION STRAINING TO CHANGE GEARS. BY THE TIME THE CONTACT PULLED INTO HER NEIGHBORHOOD, THE VEHICLE HAD NO ACCELERATION AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT BELIEVED THE VEHICLE WAS NOT IN DRIVING CONDITION SINCE THE CRASH. THE FAILURE MILEAGE WAS 49,000.