NHTSA Complaint #11281352 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE CONTACT WAS HAVING AN EMISSIONS TEST PERFORMED ON THE VEHICLE, HE WAS INFORMED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THE EVAP VACUUM SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN OIL LEAK OCCURRED AFTERWARDS. THE CONTACT ATTEMPTED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014, (770) 679-2202) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 227,118.