NHTSA Complaint #11281348 — 2015 CHRYSLER 200

MY VEHICLE RANDOMLY STARTS IN NEUTRAL WITH THE SERVICE PARK BREAK LIGHT ILLUMINATED. IT WILL NOT SHIFT AT ALL, TURNS ON AND OFF, BUT STARTS IN NEUTRAL. FIRST HAPPENED IN SEPTEMBER 28, 2019, I GO TO THE STORE, TURN MY CAR OFF, GO IN PURCHASE MY ITEMS, AND WHEN I COME BACK AND START MY CAR, IT STARTS IN NEUTRAL AFTER PURCHASING THE VEHICLE IN MAY WITH ALMOST 40,000 MILES. IT WAS LESS THAN 50,000 WHEN IT FIRST OCCURRED, AND IS JUST OVER 50 NOW THAT IT HAS HAPPENED AGAIN. THIS WILL BE THE THIRD TIME HAVING TO TAKE IT TO THE DEALER FOR THIS ISSUE. EVERY TIME IT DOES THIS IT USUALLY OUT SOMEWHERE. THE VEHICLE IS ALWAYS OFF AND STATIONARY WHEN IT OCCURS. FIRST TIME I WAS TOLD IT WAS MISSING AN ARS RELAY, AND THAT'S WHY IT WAS DOING IT. LAST TIME I WAS TOLD THE COMPUTER NEEDED TO BE REPROGRAMMED. I NOW HAVE TO GET THE CAR OUT OF MY GARAGE, SO I CAN HAVE IT TOWED TO THE DEALER AGAIN TO SEE WHAT NON-SENSE THEY WILL TELL ME THIS TIME. THEY THINK BECAUSE I'M A WOMAN THAT I DON'T HAVE COMMON SENSE. I HATE MY LOCAL DEALERS SERVICE DEPARTMENT, AND NOW I HAVE TO GO BACK YET AGAIN AFTER ONLY HAVING THE VEHICLE BACK MAYBE 2 WEEKS, TO SEE WHY IT ONLY STARTS IN NEUTRAL.