NHTSA Complaint #11281321 — 2016 DODGE DURANGO AIR BAGS

Complaint Details

ODI Number	11281321
Vehicle	2016 DODGE DURANGO
Component	AIR BAGS
Date of Incident	November 8, 2019
Date Filed	November 20, 2019
Mileage	63,000 miles
Crash	Yes
Fire	No
Injuries	3
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNED A 2016 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT FELL ASLEEP AND CRASHED INTO A UTILITY POLE. THE VEHICLE NOSEDIVED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK. THE CONTACT'S WIFE SUSTAINED THIRD DEGREE BURNS TO THE RIGHT SIDE AND BACK. THE CONTACT'S SON SUSTAINED A WHIPLASH. EVERYONE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO AN UNKNOWN LOT. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED, SENT OUT AN ADJUSTER, AND DEEMED THE VEHICLE A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.*DT*JB

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