NHTSA Complaint #11426712 — 2016 DODGE DURANGO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11426712
Vehicle	2016 DODGE DURANGO
Component	SEATS
Date of Incident	July 18, 2021
Date Filed	July 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My wife was driving down the road when out of no where her headrest just deployed slamming into the back of her head. After examining the headrest it was clear that a plastic piece had deteriorated causing the headrest to release.

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