NHTSA Complaint #11281289 — 2013 KIA SOUL

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND THEN FLASHED. IN ADDITION, THE VEHICLE STARTED TO SHUDDER AND LOST POWER WITHOUT STALLING. THE VEHICLE WAS TOWED TO BROWN'S MANASSAS KIA (9030 LIBERIA AVE, CITY OF MANASSAS, VA 20110, (703) 331-8080) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AT THE COST OF $7,480. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13438127. THE APPROXIMATE FAILURE MILEAGE WAS 82,178. *LN*JB