NHTSA Complaint #11280969 — 2010 FORD FUSION

FROM A COMPLETE STOP, CAR STUTTERS AND PAUSES BEFORE STARTING TO MOVE AS IF IT'S TRYING TO DECIDE WHICH FORM OF POWER TO USE - THE ELECTRIC BATTERY OR THE ENGINE. THIS HAS BECOME QUITE DANGEROUS BECAUSE IT'S ENOUGH TIME TO BE HIT BY ONCOMING TRAFFIC WHILE NOT BEING ABLE TO MOVE. WHEN IT DOES "KICK IN", IT LURCHES AND MAKES A 'KNOCKING' NOISE. I'M VERY CONCERNED I'M GOING TO BE SMASHED INTO ONE DAY DUE TO IT NOT MOVING. SEARCHING ONLINE AND READING THROUGH THE FORD FUSION FORUMS, I'VE FOUND THAT IT HAS TO DO WITH THE SYSTEM READING THE ELECTRIC BATTERY AGE. THIS STUTTERING HAPPENS ALMOST DAILY NOW. MY COMMUTE IS ALL CITY DRIVING AND HAPPENS WHEN COMING OUT OF A COMPLETE STOP, NO MATTER IF I'M TURNING OR GOING STRAIGHT. I TAKE EXCELLENT CARE OF MY CAR, HAVE OWNED IT SINCE NEW, AND HAVE LESS THAN 60,000 MILES ON IT. I'M HOPING TO BE ABLE TO DRIVE IT FOR A LONG TIME TO COME, BUT, IF THIS CONTINUES, I FEAR I WILL BE INJURED - OR WORSE - DUE TO THIS ISSUE. PLEASE ADDRESS THIS PROBLEM. THERE ARE MANY, MANY FUSION HYBRID OWNERS THAT ARE HAVING THIS PROBLEM, BUT SEEM TO NOT BE GETTING ANY RESPONSE FROM FORD.