NHTSA Complaint #11280859 — 2016 HYUNDAI ELANTRA

TL* THE CONTACT OWNS A 2016 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO CRAIN HYUNDAI OF CONWAY (1003 N MUSEUM RD, CONWAY, AR 72032, (501) 470-7300) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. ON ONE OCCASION, WHEN STARTING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED 50% OFF THE COST OF THE ENGINE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNKNOWN.