NHTSA Complaint #11280841 — 2015 TESLA MODEL S

SHORTLY AFTER A SOFTWARE UPDATE IN JUNE, 2019 I NOTICED THAT MY CHARGE CAPACITY HAD DIMINISHED SIGNIFICANTLY (APPROXIMATELY 30 MILES OR 15%). I RAISED CONCERNS ABOUT MY BATTERY KNOWING THAT TESLA REPRESENTS AN UNLIMITED MILE 8 YEAR WARRANTY ON THE BATTERY. MY BATTERY WAS TESTED REMOTELY AND I WAS ASSURED IT WAS NOT A BATTERY ISSUE. SHORTLY THEREAFTER I BECAME AWARE THAT THIS IS A KNOWN ISSUE AND ACTUALLY THE SUBJECT OF CLASS ACTION LITIGATION. I HAVE TEXT MESSAGES WITH TESLA GOING BACK TO JUNE, 2019 AND AGAIN IN OCTOBER, 2019 - THE DATE OF MY MOST RECENT SERVICE. TESLA HAS FAILED TO ACKNOWLEDGE A PLAN OF ACTION RELATED TO THE ISSUE AND WILL NOT "ROLLBACK" THE UPDATE. I WANT TESLA TO STAND BEHIND THEIR BATTERY WARRANTY AND MAKE THE NECESSARY REPAIRS TO ENSURE SAFETY AND PROVIDE ME WITH WHAT I PAID FOR. I HAVE ALSO EXPERIENCED SIGNIFICANT SLOWDOWNS OF CHARGING RATES AT VARIOUS SUPERCHARGERS.