NHTSA Complaint #11280728 — 2014 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11280728
Vehicle	2014 RAM 1500
Component	ENGINE
Date of Incident	July 1, 2019
Date Filed	November 18, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE MISFIRED AND CAUSED THE VEHICLE TO IDLE ROUGHLY, SHUDDER, AND EXHIBIT POOR ACCELERATION. THE VEHICLE WAS TAKEN TO LITHIA DODGE JEEP (5001 GRIZZLY CT, MISSOULA, MT) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD AND VALVE TRAIN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: FCA-68094470, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.

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