NHTSA Complaint #11280708 — 2014 BUICK ENCLAVE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11280708
Vehicle	2014 BUICK ENCLAVE
Component	UNKNOWN OR OTHER
Date of Incident	November 10, 2019
Date Filed	November 18, 2019
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY CAR SHOWED MESSAGE WARNING " SERVICE SIDE DETECTION SYSTEM" DURING WINTER STORM IN SYRACUSE NY. THIS MESSAGE IS ON AND OFF. ALSO, DRIVER SIDE WARNING LIGHT ON DRIVER MIRROR SHOWS INACCURATE. IT IS ON WHEN THERE WERE NO CAR. ALSO IT IS OFF WHEN THERE ARE CAR ON MY LEFT SIDE. SOMETIMES THIS HAPPENS WITHOUT ANY WARNING. MY CAR IS BIG, HAS BLIND SPOT, THIS FEATURE IS VERY IMPORTANT. I CHECKED THE SENSOR LOCATED INSIDE REAR BUMPER BEHIND THE TIRE, WHICH IS BAD POSITION FOR THE SENSOR, MUD AND WATER CAN BUILD UP EASY AROUND SENSOR. THE SENSOR CASE IS SEALED NOT PROPERLY AND WEATHER CAN BREAK THE SEAL EASY. MY SENSOR HAS BEEN FILLED WITH WATER INSIDE. I COULD HEAR WATER WHEN I SHAKED THE SENSOR

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