NHTSA Complaint #11280691 — 2013 FORD ESCAPE

ME AND MY DAD HAD BROUGHT THIS 2013 FORD ESCAPE WITH WARRANTY ON AUGUST 20, 2018 AT DON DAVIS NISSAN IT HAD 70,093 MILES ON THE TRUCK THE SALES MAN NAME MR. FREEMAN WAS THE ONE WHO HAD SOLD US THIS TRUCK HE HAD THIS TRUCK WAS AT DON DAVIS NISSAN FOR A WEEK THE SALESMAN MR. FREEMAN TOLD ME AND MY DAD THAT THE REASON THE TRUCK HAD TOOK LONG BECAUSE THEY WERE DOING WORK TO IT TO MAKE SURE THAT EVERYTHING ON IT WOULD BE OK BEFORE THEY BROUGHT IT TOO ME AND MY DAD. SO WE HAD THE TRUCK FOR ABOUT TWO WEEKS AND EVERYTHING ON THEIR WAS GOOD UNTIL SEPTEMBER 5 2018 THE CHECK ENGINE LIGHT HAD CAME ON I TOLD MY DAD WHAT HAPPEN HE TOLD ME TO TAKE IT BACK UP THEIR TO DON DAVIS NISSAN I TOOK BACK UP TO THEM THEY TESTED AND THEY CAME BACK AND TOLD ME THAT THE TURBO CHARGE NEEDS FIXING AND IT WAS GOING TO BE $500 DOLLARS SO WHEN I TOLD MY DAD HE TOLD THE PEOPLE AT DON DAVIS NISSAN THAT WHY SHOULD WE HAVE TO PAY FOR SOMETHING OUT OF HIS POCKETS WHEN WE HAVE WARRANTY ON THIS TRUCK AND WE JUST GOTTEN THIS TRUCK SO MY DAD WAS PISSED BECAUSE WE JUST GAVE DON DAVIS $500 AND I LOOKED ON THE INTERNET AND I SEEN WERE THEY A HAD A RECALL ON THIS TRUCK SO I WENT OUT THEIR TO DON DAVIS NISSAN AND TOLD THEM THIS AND THEY COME TELLING ME THAT MY TRUCK DOESN'T HAVE A RECALL AND I TOLD THEM LIKE HOW DO YOU KNOW WHAT I HAVE AND I SEEN ON THE INTERNET THAT THE SAME THING THAT THE OTHER CUSTOMERS WHO HAD A RECALL ON THEIR TRUCK AND AS I LOOK AT THE COMMENTS AND I SEEN THE SAME THING HAPPENING TO MY TRUCK LIKE FOR EXAMPLE THE ELECTRICAL SYSTEM ENGINE TO WEAR MY TRUCK OVERHEATS TO WEAR I HARDLY DRIVE IT SOMETIMES I DO BECAUSE I GO TO SCHOOL AND TO MY DOCTOR AND RUN ERRANDS FOR MY MOTHER OR FATHER. AND I BEEN TELLING DON DAVIS NISSAN SINCE LAST AND NOW AND THEY ACTED LIKE THEY DON'T WANT TO HELP ME BUT ALWAYS BE LYING TO ME AND MY DAD I HAVE BEEN TELLING DON DAVIS NISSAN THIS AND THEY STRAIGHT IGNORE ME. *TR*JB