NHTSA Complaint #11280568 — 2013 HONDA ACCORD

THIS PROBLEM STARTED TWO YEARS AGO AND GOT WORSE IN MAY. IT ALL STARTED WHE WE HAD A ROUGH TIME STARTING THE VEHICLE IT WOULD TAKE UP TO 6 TIME UNTIL THE CAR WOULD FINALLY START. WE WERE TOLD IT WAS THE BATTERY SO WE CHANGED THE BATTER UP TO FOUR TIME AND IT STILL KEPT HAVING STARTING ISSUES SO THEN WE WERE TOLD IT WAS THE STARTER SO WE HAD IT REPLACED AND WE ARE STILL HAVING ISSUES AND NOW THE CAR STALLED ON ME WHILE STOPPED IN THE MIDDLE OF A BUSY INTERSECTION AND IT TOOK NUMEROUS TRIES AND IT FINALLY TURNED OVER. OUR LOCAL DEALERSHIP HAD THE CAR FOR 13 WEEKS AND TOLD US THEY WERE ABLE TO DUPLICATE THE STARTING ISSUES AND THEN TOLD US A FEW DAYS LATER THEY DIDNT PUSH THE BUTTON IN LONG ENOUGH SO IT WAS THERE MECHANICS FAULT AND THEN TELL US THEY FIND A DRAW ON THE BATTERY AND A FEW DAYS LATER TELLS US THERE MECHANIC USED A FAULTY METER AND THEN THEY BLAME IT ON OUR INTERNET, SMART TVS, GARAGE DOOR OPENER AND WIFI. I AM SO TIRED OF ALL THE EXCUSES AND NEED A CAR THAT'S NOT GOING TO LEAVE ME STRANDED AND THAT I CAN FEEL SAFE DRIVING THE CAR OUT OF TOWN RIGHT NOW THAT'S NOT THE CASE. I DO HAVE SEVERAL FRIENDS AND FAMILY MEMBERS THAT HAVE HAD TO COME TO MY RESCUE TO JUMP START MY CAR OR WE HAVE HAD TO CALL A TOW TRUCK TO GET IT TO THE DEALERSHIP. WE HAVE HAD TWO ASE CERTIFIED MECHANICS LOOK AT IT AND WERE ABLE TO DUPLICATE THE STARTING ISSUES AND THE BATTERY DRAINING AND THEY BOTH TOLD US TO TAKE IT TO OUR LOCAL DEALERSHIP. WE HAVE LOTS OF VIDEO AND DOCUMENTATION OF WHAT THE CAR IS DOING AND ALSO FRIENDS THAT WILL SPEAK ON OUR BEHALF. NO ONE WILL RIDE WITH ME ANYMORE IN FEAR THE CAR WONT START OR STALL WHILE STOPPED IN A BUSY INTERSECTION. WE STARTED HAVING ISSUES TWO YEARS AGO BUT GOT ALOT WORSE IN MAY OF THIS YEAR.