NHTSA Complaint #11280304 — 2019 GMC TERRAIN POWER TRAIN

Complaint Details

ODI Number	11280304
Vehicle	2019 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	November 28, 2018
Date Filed	November 15, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING, THE TRANSMISSION KEPT SLIPPING BETWEEN SECOND AND THIRD GEAR AND A GRINDING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO PERUZZI BUICK GMC (156 LINCOLN AVE, FAIRLESS HILLS, PA 19030, (866) 526-8445) WHERE THE COMPUTER WAS REPROGRAMMED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AND THE ENGINE WAS REPLACED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER BECAUSE THE TRANSMISSION CONTINUED TO SLIP. THE DEALER REPLACED THE 02 SENSOR, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

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