NHTSA Complaint #11280193 — 2012 FORD F-150

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER AND THE SERVICE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRFIELD FORD OF WILLIAMSPORT (570-567-5020, LOCATED AT 3600 W 4TH ST, WILLIAMSPORT, PA 17701) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.