NHTSA Complaint #11280137 — 2015 CHEVROLET CRUZE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11280137
Vehicle 2015 CHEVROLET CRUZE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THAT IT WAS NORMAL. THE VIBRATION THEY SAID WAS A PEBBLE GOT UNDER MOTOR MOUNT & WAS CAUSING VIBRATION. HE GOT THE PEBBLE OUT & READJUSTED. A WEEK LATER WAS DOING IT AGAIN & THE TICKING NOISE WAS ALOT WORSE. HE FINALLY CHANGED THE PURGE SOLENOID & IT STILL TICKED BUT NOT NEARLY AS BAD. BUT HE SAID HE COULDN'T HEAR THE NOISE AT 60 MPH & ONLY A LITTLE OF THE VIBRATION IN PEDAL. I'M REALLY REGRETTING BUYING THIS CAR. IF I KNEW IT WOULD HAVE ALL THESE ISSUES I COULD OF KEPT DRIVING MY OLDER CAR WITH NO CAR PAYMENT. HE SAID THAT CHEVROLET KNEW ABOUT THE PURGE SOLENOID ISSUE BUT HAVEN'T FIXED IT. CAR HAD 87K MILES WHEN I BOUGHT IT & NOW HAS 90K. AFTER WE BOUGHT 1 OF THE SALESMEN REFERRED TO IT AS A THROW AWAY CAR. YEAH I JUST THREW AWAY 11K GETTING IT

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