NHTSA Complaint #11279856 — 2006 CHEVROLET COBALT

2006 CHEVY COBALT. AFTER COMING TO A STOP ,AT A STOP SIGN, FOR EXAMPLE, STEERING WHEEL LOCKS, ENGINE SHUTS OFF, KEY SOMETIMES STICKS IN THE IGNITION LOCK, OCCURS RANDOMLY AND WITH OUT WARNING. CAR WILL RESTART AND BEHAVE NORMALLY. DEALER REPLACED IGNITION SWITCH UNDER RECALL IN LATE 2014. WENT TO DEALER SERVICE DEPARTMENT FOR HELP WITH STICKING IGNITION SWITCH. CURRENTLY DEALER REFUSES TO REINSPECT IGNITION SWITCH WITH OUT AGREEMENT TO DIAGNOSTIC CHARGE. CONTACTED GM CUSTOMER SERVICE. GM ADMITS THERE IS A EXTENDED WARRANTY UNTIL 2020 FOR THE IGNITION SWITCH {WARRANTY LETTER 14632) CUSTOMER SERVICE REP FURTHER INDICATED THAT ANY PARTS REPLACED HAVE A 1 YEAR WARRANTY ONLY. AND MY IGNITION SWITCH IS PAST PARTS WARRANTY. GM CUSTOMER SERVICE STATED THAT THE DEALER IS WITHIN THERE RIGHTS TO DEMAND A DIAGNOSTIC FEE IF THE DEALER DETERMINES THE PROBLEM IS NOT THE IGNITION SWITCH. WE INDICATED TO THE GM CUSTOMER SERVICE THAT THE IGNITION SWITCH IS LOCKING UP AGAIN. ITS WAS MY UNDERSTANDING THAT GM FEELS THAT THE RECALL REPAIR IS A ONE TIME EVENT. GM REFUSES TO LOOK AT THE IGNITION SWITCH AGAIN UNLESS I AGREE TO PAY FOR DIAGNOSTICS REGARDLESS OF ANY SAFETY ISSUES INVOLVED.