NHTSA Complaint #11279789 — 2014 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11279789
Vehicle 2014 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 56,453 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

BOUGHT CAR BRAND NEW FROM THE CHEVY DEALERSHIP IN 2015. THE CHECK ENGINE LIGHT COMES ON WITHIN A YEAR. CODE 305F. REPLACED AUX BATTERY. 1 YEAR LATER, CODE 305F, AGAIN. REPLACED AUX BATTERY UNDER WARRANTY. ANOTHER CODE POPPED UP..THIS WAS A SENSOR; REPLACED UNDER WARRANTY. NOV 2018, AGAIN, CODE 305F. ANOTHER AUX BATTERY REPLACED. HERE WE ARE, DEC 2019, CODE 305F. DEALERSHIP STATES SINCE WE'VE REPLACED WITH A GEL BATTERY AND BOTH BATTERIES ARE READING GOOD BUT RECHARGE, THAT IT IS THE COMPUTER MODULE ON TOP OF THE BATTERY WHICH CONTROLS THE AUTO STOP/START AND THE REMOTE START. IN THE ALMOST 5 YEARS I HAVE HAD MY CAR, IT HAS BEEN IN THE SHOP FOR THIS PROBLEM MORE THAN 3 TIMES NOW AND 2 TIMES FOR HUB ASSEMBLY THAT SHOULD NOT HAVE GONE OUT AT THE LOW MILEAGE OF 42K. THERE IS A CLEAR PROBLEM WITH THIS 305F AND THE HUB ASSEMBLY AS CHEVY HAS A SERVICE BULLETIN ON THE 305F AND MANY CHEVY MALIBU OWNERS HAVE MADE SEVERAL HUNDRED COMPLAINTS ACCORDING TO ONLINE SOURCES. THIS IS A SAFETY ISSUE BECAUSE THE CAR WILL "DIE"(SHUT OFF COMPLETELY) WHILE AT A STOP SIGN OR LIGHT WHICH COULD RESULT IN A REAR END.THIS CAR, ALONG WITH THE OTHER 2014-2015 ARE BEING TREATED AS THOUGH THERE IS NO PROBLEM. I'M SICK OF SPENDING $140.00 ON AN AUX BATTERY AND WASTING TIME FOR SOMETHING THAT THEY KNOW IS WORTHY OF A RECALL BUT ARE TO CHEAP OR JUST DON'T CARE ABOUT THE BUYER. AS I WRITE THIS, I AM SITTING AT STERLING MCCALL CHEVROLET IN HOUSTON FOR THE WONDERFUL 305F CODE. DO SOMETHING ABOUT IT! I WAS SITTING AT A LIGHT WHEN THE AUTO SHUT OFF/START KICKED OFF AND BACK ON WHICH CAUSED THE CAR TO LUNGE FORWARD. THAT'S WHEN THE CHECK ENGINE LIGHT ILLUMINATED THE FIRST TIME. I DRIVE MY CAR BECAUSE I HAVE TO AND STILL PAYING IT OFF, BUT I NO LONGER FEEL SAFE IN IT AND IT PUTS ME AND MY FAMILY ALONG WITH OTHER DRIVERS AT RISK. I HAVE ABOUT 2 YEARS LEFT ON MY PAYMENTS.

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