NHTSA Complaint #11279680 — 2016 CHEVROLET TRAVERSE

THE MODULE THAT IS SUPPOSED TO BE FOR THE SIDE DETECTION ON BOTH SIDE MIRRORS DOES NOT WORK. WHEN I BROUGHT IT TO THE DEALERSHIP, THE MODULE HAD A SMALL SPACE THAT CONDENSATION COULD HAVE GOTTEN IN AND THE MODULE ACTUALLY ENDED UP BULGING. WHEN ASKED IF IT COULD BE REPLACED, THEY SAID THAT THE SPECIFIC PIECE NEEDED TO BE REPLACED IS NOT MADE BY GM ANY LONGER AND I WOULD NEED TO CONTACT GM, BUT IT COULD POSSIBLY BE A RECALL AT A LATER TIME. THE NOTIFICATION INSIDE THE CAR WENT OFF WHILE DRIVING. I CHECKED ALL SETTINGS TO MAKE SURE NOTHING WAS HIT BY ACCIDENT. EVERYTHING WAS THE WAY IT NEEDED TO BE. THE VEHICLE WAS BROUGHT IN THAT VERY NEXT WEEK TO BE CHECKED OUT AND THAT'S WHAT THEY TOLD ME ABOUT THE PIECE (WRITTEN ABOVE). SO I HAVE NO SIDE DETECTION ON A VEHICLE I JUST PURCHASED IN FEB 2019. I KNOW IT'S 3 YEARS OLD, BUT I SHOULD BE ABLE TO REPLACE A PIECE THAT I HAVE NO CONTROL OVER.