NHTSA Complaint #11279604 — 2009 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC, DRL, ABS, TRACTION CONTROL, CHECK ENGINE, AND POWER STEERING DRIVE LINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE OBD2 READER SYSTEM INFORMED HER OF ALL THE FAILURES. IN ADDITION, THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE WOULD LOSE COMMUNICATION WITH THE ANTI-LOCK BRAKES WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION YEARS AGO AND TOOK THE VEHICLE TO BE SERVICED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND WAS INFORMED THAT THE REPAIR WAS COMPLETED. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.