NHTSA Complaint #11279527 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING NOISE WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT CYLINDER ONE WAS MISFIRING AND THE CRANKSHAFT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JACKSONS OF ENID CHRYSLER DODGE JEEP RAM (4405 W OWEN K GARRIOTT RD, ENID, OK 73703, (580) 234-5400) WAS CALLED AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY $1,500 FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNKNOWN.