NHTSA Complaint #11279408 — 2013 AUDI S6

THERE HAVE BEEN NUMEROUS RECALLS FOR MY 2013 AUDI S6 PERTAINING TO THE TURBOCHARGED ENGINE. MOST RECENTLY, OVER THE LAST 2 WEEKS I NOTICED DECREASING GAS MILEAGE AND INCREASING TURBO LAG BUT THE CAR STILL RAN "NORMALLY" OVERALL. THEN, 1 DAY AGO IT MADE INTERMITTENT METALLIC SOUNDS AT STARTUP BUT THEN STILL RAN NORMALLY. THEN, THE NEXT DAY THE CAR HAD THE SAME STARTUP SOUNDS BUT THEN HAD A ROUGH IDLE AT STOPLIGHTS. I STOPPED FOR GAS AND THE CAR WOULDNT RESTART AT THE GAS STATION. IT WAS TOWED TO AUDI WHERE THE CAR WAS DIAGNOSED WITH CATASTROPHIC FAILURE OF BOTH TURBOCHARGERS AND QUOTED APPROXIMATELY $10,000 TO FIX. BEING A 2013 AUDI S6 MODEL WITH 60,000 MILES ON IT, IT IS OUTSIDE OF AUDI'S 48 MONTH/50,000 MILE WARRANTY. THIS IS KNOWN ISSUE FOR 2013-2016 AUDI SEDAN OWNERS, PARTICULARLY THE 2013 S6. THIS CAR WAS PREVIOUSLY OWNED BY SOMEONE WHO HAD IT SERVICED AT AUDI DEALERSHIPS AND I HAVE PURCHASED AUDI CARE MAINTENANCE PACKAGES WHICH I HAVE HAD PERFORMED AT THEIR RECOMMENDED INTERVALS AT THE DEALERSHIP FOR THE LAST 3 YEARS. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN MADE FOR THIS KNOWN ISSUE. I HAD A PREVIOUS ENGINE TSB THAT AUDI ORIGINALLY HAD ME PAY $2300 FOR TO FIX, HOWEVER A YEAR LATER I RECEIVED A RECALL NOTIFICATION AND THAT MONEY WAS REFUNDED. THERE WAS ALSO A PREVIOUS RECALL RELATING TO THE TURBOCHARGED SEALS AND COOLANT LINES. ALL OF THESE SERVICE RECALLS HAVE BEEN PERFORMED. CLEARLY THERE IS A ENGINEERING ISSUE WITH THIS MODEL ENGINE.