NHTSA Complaint #11478567 — 2013 AUDI S6

The contact owns a 2013 Audi S6. The contact stated upon test driving the vehicle after an oil change, the independent mechanic diagnosed that the oil strainer was clogged and the turbine wheel was desegregated. The oil strainer and gasket, the PCV head gasket, and two turbochargers were replaced. Additionally, three consecutive oil changes were completed in order to flush the metal fragments from the turbocharger oil strainer. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V178000 (Engine And Engine Cooling) which he associated with the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure. The contact submitted a claim for reimbursement as the vehicle had been repaired prior to the safety recall but the manufacturer denied the claim. The failure mileage was approximately 55,000.