NHTSA Complaint #11279177 — 2013 FORD ESCAPE

THE TORQUE CONVERTER ON MY 2013 FORD ESCAPE STARTED TO THUMP WHEN SHIFTED INTO DRIVE AFTER INITIAL START-UPS. THE PROBLEM BEGAN SOMEWHERE AROUND 86000+ MILES. THERE WOULD BE NO SUBSEQUENT PROBLEMS WHEN TAKING THE VEHICLE OUT OF DRIVE (I.E., AFTER BACKING UP OR BEING PLACED INTO PARK) ONCE THE VEHICLE WAS RUNNING A WHILE (HEATED UP). VEHICLE NOW HAS 87000+ MILES AND ON 11/07/19 I RECEIVED A MESSAGE "TRANSMISSION FAULT. SERVICE NOW." I PUT THE CAR IN DRIVE AND THE MESSAGE DISAPPEARED. ON 11/08/19 I STARTED THE VEHICLE AND SHIFTED INTO DRIVE. THIS TIME THE TRANSMISSION DID NOT ENGAGE AND WAS UNABLE TO MOVE THE VEHICLE FORWARD. LATER IN THE EVENING I TRIED STARTING AND SHIFTING THE ESCAPE INTO DRIVE. THE VEHICLE SHIFTED INTO DRIVE WITH THE USUAL THUMP AND I WAS ABLE TO MOVE THE SUV FORWARD. THE TORQUE CONVERTED APPEARS TO BE ON ITS WAY OUT. I PLAN TO TAKE IT TO A DEALER FOR DIAGNOSIS. I WANT TO REPORT THIS AS I UNDERSTAND THAT OTHER WHO OWN SIMILAR VEHICLES (FORD ESCAPES) ARE ALSO EXPERIENCING PROBLEMS WITH THEIR TORQUE CONVERTS AND TRANSMISSIONS.