NHTSA Complaint #11278847 — 2016 FORD MUSTANG

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11278847
Vehicle	2016 FORD MUSTANG
Component	STRUCTURE:BODY
Date of Incident	November 8, 2019
Date Filed	November 8, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A "DOOR OPEN" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSUE SO THERE WAS NOTHING THEY WOULD DO. I REPORTED IT TO FORD CORPORATE AND THEY ADVISED ME TO FILE A COMPLAINT WITH THE NHTSA. THIS HAS OCCURRED ON MORE THAN A DOZEN INSTANCES WITH MY VEHICLE.

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