NHTSA Complaint #11278842 — 2016 FORD F-350

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11278842
Vehicle	2016 FORD F-350
Component	SERVICE BRAKES
Date of Incident	November 4, 2019
Date Filed	November 8, 2019
Mileage	29,618 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I STARTED MY TRUCK AND STARTED DOWN MY DRIVEWAY. THE STEERING WHEEL WAS VERY HARD TO TURN SO I ATTEMPTED TO STOP AND THE POWER BRAKES WERE OUT AS WELL AND ONLY HAD MANUAL BRAKES SO I HAD TO PULL THE STEERING WHEEL HARD TO TURN AND PRESS THE BRAKES VERY HARD TO STOP THE TRUCK. I STOPPED THE TRUCK, TURNED IT OFF THEN BACK ON AND THE STEERING WHEEL WITH A WHINE AND THE BRAKES WORKED BUT NOT FULLY. IT FELT LIKE THE ABS WAS ATTEMPTING TO KICK IN WHEN PRESSING THE BRAKE PEDAL. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY SAID THE POWER STEERING PUMP WENT OUT AND NEEDS REPLACED. THE TRUCK HAS 29, 618 MILES.

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