NHTSA Complaint #11278626 — 2008 BUICK LUCERNE

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD CRANK, BUT THERE WAS NO FUEL BEING TRANSFERRED TO THE ENGINE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL RELAY BOTH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO BORCHERDING BUICK GMC (LOCATED AT 9737 KINGS AUTO MALL RD, CINCINNATI, OH 45249, 866-666-6291) WHERE IT WAS FURTHER DIAGNOSED THAT THE FAILURE WAS DUE TO AN OVERHEATING OF THE ELECTRICAL FUSE BOX THAT BURNED THE RELAY. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE DAYS LATER, THE FAILURE RECCURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO THE VEHICLE NO LONGER BEING COVERED UNDER THE SPECIAL COVERAGE, THEY WERE UNABLE TO PROVIDE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.