NHTSA Complaint #11278492 — 2013 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11278492
Vehicle	2013 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2019
Date Filed	November 6, 2019
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT SHE HAD TO AGGRESSIVELY INSERT AND REMOVE THE KEY FROM THE IGNITION SWITCH IN ORDER TO START AND TURN OFF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

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