NHTSA Complaint #11578711 — 2013 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11578711
Vehicle 2013 VOLKSWAGEN JETTA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

There is an open recall on 2013 Volkswagen Jetta hybrid for known electrical and power train issues. My car was purchased last year and kept up on in maintenance . I have had it in the shop multiple times for checks due to the lights on my dashboard all going off. Nothing was found until recently the hybrid and engine light turned on out of no where and the cause was the clutch failing which is one of the known recalls. My VIN Isn’t listed under this recall and I have been in contact with Volkswagen and they are refusing to help even thought it’s a known issue with this years make and model. The car is unsafe to drive and could likely result in an accident due to the behavior of the car from these issues. The car will randomly buck when driving and when coming to a complete stop and trying to accelerate it will buck as well. I did add the open recalls on this car that are alike to my issues. There are also 4 other open recalls on this years make and model. I don’t have an exact date when the issues start I could look through my paper work but I put down 11/11 as they have been happening for awhile now

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