NHTSA Complaint #11278373 — 2017 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11278373
Vehicle	2017 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	September 30, 2019
Date Filed	November 6, 2019
Mileage	22,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WINDSHIELD DEVELOPED A CHIP WHICH TURNED INTO A 12 INCH CRACK WITHOUT IMPACT FROM ROCKS OR LARGE ROAD DEBRIS. THE CHIP APPEARED WILL DRIVING ON THE HIGHWAY WHEN THE SOUND OF SAND OR BUGS WAS HEAR TO HIT THE WINDSHIELD BUT WAS NOT ANYTHING THAT WOULD RESULT IN A CHIP THAT WOULD LEAD TO A 12 INCH CRACK. THE WINDSHIELD HAD TO BE REPLACED. COST TO REPLACE THE WINDSHIELD OUT OF POCKET WAS $675.73 PLUS TAX

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