NHTSA Complaint #11278336 — 2014 MAZDA MAZDA6

TL* THE CONTACT OWNS A 2014 MAZDA 6. WHEN THE PUSH TO START BUTTON WAS PRESSED TO TURN OFF THE VEHICLE, THE ENGINE TURNED OFF, BUT THE ELECTRICAL FEATURES CONTINUED TO OPERATE INDEPENDENTLY AND INTERMITTENTLY. THE CONTACT STATED THAT AN ORANGE LIGHT ON THE PUSH START BUTTON ALERTED HIM THAT THE VEHICLE WAS IN ACCESSORY MODE. IN ORDER TO FULLY TURN OFF THE VEHICLE, THE CONTACT WOULD RESTART THE VEHICLE, PLACE THE GEAR IN DRIVE, ENGAGE THE EMERGENCY BRAKE, AND PLACE THE VEHICLE BACK INTO PARK. THE CONTACT STATED THAT THIS METHOD DID NOT ALWAYS WORK AND THAT HE WOULD SOMETIMES HAVE TO MAKE MULTIPLE ATTEMPTS FOR THE VEHICLE TO SHUT OFF. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA ID NUMBER: 10160553. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,000.