NHTSA Complaint #11278155 — 2006 VOLKSWAGEN TOUAREG

TL* THE CONTACT OWNS A 2006 VOLKSWAGEN TOUAREG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE), BUT DID NOT HAVE THE VEHICLE IMMEDIATELY SERVICED. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ENOUGH TIMES FOR HIM TO DRIVE HOME. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN OF HUNTINGTON (838 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746, (631) 533-5222) AND WAS INFORMED THAT THE TWO FUEL PUMPS FAILED AND NEEDED TO BE REPLACED AT HIS EXPENSE. THE CONTACT WAS INFORMED THAT THE FUEL PUMPS WERE NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.