NHTSA Complaint #11155999 — 2006 VOLKSWAGEN TOUAREG

I HAVE A VW TOUAREG V8 2006. ON SATURDAY 12/01/18 I TOOK THE CAR TO VW DAVID MAUS DEALER @LEE RD, ORLANDO, FL FOR THE SAFETY RECALL -FUEL PUMP FLANGE REPLACEMENT'- AFTER THEY PERFORMED THE JOB, MY CAR STATED TO MISFIRES, DECREASE IN POWER AND ACCELERATION AND IT SHUT OFF WHILE DRIVING. THEY WANT ME TO AUTHORIZE THEM TO PERFORM A DIAGNOSTIC TEST , THAT WILL COST ME $155. ON 12 /3/18 I SPOKE TO THE SERVICE MANAGER , SHE SAID SHE WAS TOLD THE PROBLEM IS THE FUEL PUMP. , SO I DON'T KNOW WHY THEY INSIST ON THE DIAGNOSTIC TEST IF THEY KNOW WHAT IS THE PROBLEM. THEY BROKE THE FUEL PUMP AND NOW THEY WANT ME TO BE RESPONSIBLE FOR THAT EXPENSE AND THE REPAIRS. I REFUSE TO PAID FOR THE DIAGNOSTIC AND REPAIRS, , BECAUSE MY CAR WAS FINE. THEY BROKE THE PARTS SO THEY SHOULD BE RESPONSIBLE FOR IT. VW COMPANY GAVE ME A CASE NUMBER AND SAYS THAT IF THE DEALER SAYS THE ISSUES IS RELATED DUE TO THE WORK THEY DID ' I SHOULD NOT BE RESPONSIBLE. BUT IF THE DEALER SAYS IT IS NOT RELATED, THEN I AM RESPONSIBLE FOR THE EXPENSES. I KEEP SAYING MY CAR WAS FINE BEFORE THEY PUT THEIR HANDS ON MY CAR, SO WHAT EVER THEY DID THEY BROKE MY CAR AND I SHOULD NOT BE CHARGE.