NHTSA Complaint #11278153 — 2014 HONDA ACCORD

MY 2014 HONDA ACCORD STARTS BY A KEY FOB AND PUSH BUTTON STARTER. RECENTLY, THE CAR WOULD TAKE 5-6 ATTEMPTS TO START.. NOW IT WILL NOT START AT ALL. IT JUST WILL NOT CRANK OVER. I HAVE ABOUT 65,000 MILES BUT AS I RESEARCH "STARTER PROBLEMS OF THE 2014 HONDA ACCORD", I GET OVER 70 OF THE SAME COMPLAINTS FROM ONE WEBSITE. SOME OF THE OTHER SAME COMPLAINTS WITH MILEAGE FROM 15,000 TO MORE THAN 70,000. I CALLED AMERICAN HONDA, 1-800-999-1009, AND MY CASE NUMBER IS: [XXX]. I SPOKE TO [XXX] ON 10/31/19. SHE SAID THEY ARE AWARE OF THIS "ISSUE" BUT CANNOT DO ANYTHING I ASKED HOW MANY COMPLAINTS MUST THEY HAVE BEFORE THEY DO AN OFFICIAL RECALL. SHE CANNOT ANSWER. I ASKED IF THEY WILL DO ANYTHING FOR ME IN LIGHT OF SO MANY COMPLAINTS? SHE SAYS NO, IT IS OVER THE WARRANTY. I COULD NOT OBTAIN ANY INFORMATION AS TO THE CAUSE OF THE PROBLEM NOT THE FIX FROM AMERICAN HONDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR