NHTSA Complaint #11278071 — 2011 CADILLAC SRX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 11278071 |
| Vehicle | 2011 CADILLAC SRX |
| Component | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP |
| Date of Incident | |
| Date Filed | |
| Mileage | 125,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NJ |
Consumer Description
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 15-30 MPH, THE ANTI-LOCK BRAKE SYSTEM STARTED TO HESITATE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE EXPERIENCED A PULSING SENSATION WHEN STOPPING. THE CONTACT TOOK THE VEHICLE TO BROGAN CADILLAC OF TOTOWA (LOCATED AT 112 ROUTE 46 EAST, TOTOWA, NJ 07512, 973-200-6342) WHERE IT WAS DETERMINED THAT THE COLLECTOR RING AND HUB NEEDED TO BE CLEANED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO A MANUFACTURER COMMUNICATION NHTSA ID NUMBER: 10080901 (SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRIC). THE VEHICLE HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTRIBUTE TOWARDS THE COST OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *BF CONSUMER STATED ENTIRE "HUB" ASSEMBLY WAS REPLACED.*JB