NHTSA Complaint #11278000 — 2018 VOLKSWAGEN TIGUAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11278000
Vehicle	2018 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	November 1, 2019
Date Filed	November 4, 2019
Mileage	17,608 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE CAR GETS FILLED WITH STRONG ODOR OF GASOLINE INSIDE THE CABIN AND I WAS LOOSING GAS AT A RAPID RATE IN ADDITION THE CAR WAS LOOSING SPEED. THERE IS ALSO THE PROBLEM WITH THE STO-START SYSTEM, ONCE THE CAR WAS AT A STOP, THE CAR WOULD NOT TURN OVER AND START AGAIN. IT WOULD GET STUCKTRYING TO TURN ON AND AT THE SAME TIME I WAS LOOSING GASOLINE. I HAD TO REMOVE ALL PASSENGERS FROM THE VEHICLE INCLUDING MY ONE MONTH GRAND SON DUE TO THE STRONG ODOR OF GASOLINE. THIS INCIDENTS OCCURED SEVERAL TIMES DURING THE WEEKEND OF NOVEMBER 1 THROUGH NOVEMBER 4TH WHEN I DROPPED OFF THE VEHICLE AT THE DEALERSHIP.

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