NHTSA Complaint #11277742 — 2014 DODGE DURANGO
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11277742 |
| Vehicle | 2014 DODGE DURANGO |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 112,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
DRIVERS SEAT ACTIVE HEADREST INTERNAL PLASTIC PARTS FAILED AND DEPLOYED THE HEADREST AND HIT MY WIFE IN THE BACK OF THE HEAD WHILE DRIVING. LUCKY SHE WASN'T IN HEAVY TRAFFIC OR TURNING WHEN IT HAPPENED. UPON MY FURTHER INSPECTION THE ACTIVE SYSTEM WAS STILL INTACT. THE PLASTIC PARTS FAILED VIOLENTLY RELEASING THE HEADREST.
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